Effective Date: 4-21-26

At Miles Joseph Studios and The Face Lab at Miles Joseph Studios (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website.

We may collect personal information you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Appointment or service inquiries

• Information submitted through contact forms, booking requests, consultations, promotions, or newsletter sign-ups
   

We may also collect certain information through our website, including:

• IP address

• Browser type

• Device information

• Website activity and usage data

• Cookies and similar tracking technologies
   

We may use your information to:

• Respond to inquiries

• Schedule and manage appointments

• Send appointment confirmations, updates, or service-related communication

• Send marketing emails or text messages if you opt in

• Improve our website, services, and client experience

• Maintain website security and performance

• Comply with legal or regulatory obligations
   

Text and Email Marketing
If you subscribe to our email or SMS marketing, we may send promotions, updates, and announcements. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. You may opt out of text messages by replying STOP.

Booking, Payments, and Third-Party Services
We may use third-party platforms to support our business operations, including appointment booking, payment processing, forms, email marketing, analytics, and client communications. Information you provide may be processed through these trusted third-party services in order to deliver our services effectively.

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your browsing experience. These technologies may collect information about how visitors use the site.

How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website and business, such as booking, payment, analytics, and communication platforms. We may also disclose information when required by law.

Data Security
We take reasonable steps to protect your personal information. However, no method of internet transmission or electronic storage is guaranteed to be completely secure.

Your Choices
You may choose not to provide certain personal information, though that may limit your ability to use some features of our site or services. You may also opt out of marketing communications at any time.

Links to Other Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children through the website.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Miles Joseph Studios / The Face Lab
milesjosephstudios@gmail.com
860-432-8816
225 oakland rd, unit 103, south windsor, ct